Why Are There Snowblowers in Miami?
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Steve is an advisor, speaker and author who works with leadership teams to drive change, stimulate innovation and substantially improve performance. He successfully leverages over thirty-five years of experience working as an operating executive, director and consultant at both global Fortune 500 corporations (including as Chairman and CEO of American Express Bank), midsize companies, as well as advising private equity firms with their portfolio companies. His special talent lies in transforming employee and customer engagement, accelerating the pace of decision-making and change and realizing improved performance.
He currently serves as President of Engaged Leadership Advisors, Chairman of US Auto Sales, Senior Advisor to Milestone Partners, and Senior Advisor to Alvarez and Marsal. Goldstein also advises leaders about engagement and performance improvement, and is a sought-after public speaker.
Steve earned his BA from CCNY and his MBA from NYU’s Stern School of Business, and lives in New York City.
Steve spoke in November to our Directors as part of our A & M Advanced Personal Impact Training program. Delivered in a clear, compelling and humorous style, using real examples, Steven showed us the power of his Five Principles of Engagement – and directly related them to the type of situations our people encounter. Our attendees rated Steven’s talk at the highest level on all dimensions because they could put insights from his talks directly into action on the job.
— Kathy L. Iversen, Managing Director, Alvarez and Marsal, LLC
Steve Goldstein presents a clear, concise and compelling way to explain his Five Principles of Engagement to business owners and executives. He genuinely enjoys sharing his wealth of knowledge and experience as well as engaging the audience in thinking outside of the box. Our CEOs at CEO Club thoroughly enjoyed his talk and the interchange of ideas that resulted from it. We look forward to having Steven speak again at one of our Luncheon Talks. He is a gifted orator.
— Kevin Dunn, CEO, CEO Clubs of America, Inc.
Steve will engage, inform and entertain your audience with his penetrating insights, down-to-earth, no-nonsense sensibility and trademark humor. All of Steve’s talks are filled with illuminating stories garnered from his vast experiences with global, mid-size and start-up companies and are interwoven with his unique and highly successful Five Principles of Engagement.
Steve’s talks are custom tailored for the specific audience and topic, and always provide relevant, actionable information that attendees can take home and use.
Given the depth and breadth of Steve’s experience, one of his greatest strengths is to look at each situation with Fresh Eyes – constantly asking questions about why things are the way they are, and more importantly, how they need to be transformed. Steve engages with CEO’s and their leadership teams to identify and address these issues, allowing organizations to drive transformational change and produce significantly improved performance.
Just miles from the beach, Sears Executive, Steve Goldstein was shocked to find four snowblowers for sale in the Garden Center of their Miami store. Speaking with a salesman, he learned that this was not a one time mistake – they were being shipped to and returned from the same store for thirty years. This one story became a metaphor to Steve for the dysfunction in most companies, large and small.
Whether it’s having snow blowers for sale in a place where it never snows, or a more pervasive issue–like having so many meetings scheduled there’s no time left to actually solve problems–dysfunction within large organizations is so prevalent that most people accept it either as an inevitable fact of corporate life or they assume someone else will deal with it. But must it be this way?
The new principles of engagement, as well as the dysfunctions of the old, are well illustrated in a new book, “Why Are There Snowblowers in Miami?” by Steven D. Goldstein. He speaks from a wealth of personal experience in private equity, as well as top executive positions… [Steven] defined five key engagement principles which resonate with me as just as relevant for new business founders as mature business executives.
— Marty Zwilling, The Huffington Post
“Book titles do not get a lot more arresting than “Why Are There Snowblowers in Miami?” But there is more to this pithy treatise on everybody’s favorite subject of engagement than that.. it is a straight-talking look at why big companies typically fall short with an introduction to some smart principles..”
— Roger Trapp, Forbes