May 2016 – Steve D Goldstein
Connecting With Customers

Connecting With Customers

The idea that a business needs to treat its customers well and understand their tastes and habits is so obvious it seems hardly worth stating. But oddly enough, many big companies fail in this area. Fundamentally, you’re in business to utilize the assets you have to generate a positive return on the investment made by […]

How to Get People to Ask Questions

How to Get People to Ask Questions

One of the elements of a truly engaged workplace is the asking of questions. The fact is that most people are afraid to ask questions; whatever natural curiosity we had as children tends to get discouraged in most large organizations. Leaders assume following the status quo is the right way to go and are not […]